After registration, order by placing the desired product(s) in your cart. If you would like to buy more than one piece of a certain item, adjust the quantity after the product name and click on “Update” to get your running total.

For countries outside of Hungary , we ship your orders through various parcel service providers or registered AirMail. Please Note: AirMail is available for orders weighing NO MORE than 2 kgs. (about 4.4 lbs) and do not exceed our volume restrictions*. Packages that exceed 2 kgs or certain volume restrictions*, we can only ship by Parcel Service, unless arranged otherwise. Orders are shipped out in 1-3 business days after receiving them with a delivery confirmation e-mail sent out to you at that point. If one of the items you order is in back order, we will notify you via e-mail.

* Products with light relative density are adjusted for weight (length x height x width / 6000 is calculated as 1 kg).

AirMail times to most countries are 3-14 business days, however, clearing your local customs office may take additional time. For most European and North American countries, we offer both Parcel Service and registered AirMail; this generally means a 3-7 business day delivery time (plus time for customs if outside EU).

For orders outside the EU, we do not charge VAT, which means a 20% savings. However, the customer may be liable for local and import taxes. Wellness Extra Ltd. is NOT responsible for any packages detained/impounded/or returned to us by the ordering party´s respective Customs Office Department. It is the FULL responsibility of the customer to ensure that these supplements are allowed by their Customs. Customs regulations vary greatly by country. If an item or items are returned to us due to non-compliance issues with your country´s laws and regulations, a refund will be issued for the merchandise only, minus a 5% restocking fee, and any other charges incurred such as quarantine fees, shipping fees, or warehousing fees assessed by the customs in your country. Sales Tax (VAT) will only be charged for EU orders at the rate of 25%. International Customers may have to pay import taxes, customs duties, etc. These charges are separate from your shipping charge.
The shipping cost is calculated by our cart system once a registered buyer places products in his or her cart and clicks on "Checkout".

For orders within Hungary, we use a package delivery service with cash on delivery payable to the delivery person unless a pre-payment has been made via wire transfer, PayPal, or the PayPal debit or credit card option. For all foreign orders, payments must be made up front, before we ship the products.

If for any reason you wish to return a product, and the product is returned to us undamaged and non-tampered with, we will refund the purchase price minus the shipping cost, and there is a 5% restocking fee. If the order is returned due to our mistake, and you have made an up front arrangement with our customer service, a full refund will be made.

For an English speaking customer rep., please call +36(70)258-5939 and ask for Andy.
Monday-Friday 10:30AM to 7:00PM CET